Privacy Policy

Effective Date: September 18, 2025

Last Updated: September 18, 2025

This Privacy Policy describes how RedCastle Resources ("we", "our", or "us") collects, uses, and protects the personal information of users ("you", "your") when using the ASKTERRA platform ("App"). By creating an account, accessing, or using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services to you. This includes information you provide directly, information collected automatically, and data from third parties.

1.1. Account and Payment Information

Account Data: When you register for an account, we collect your name and email address.

Payment Data: If you purchase a subscription or service, we use a secure third-party payment processor (Stripe). We do not directly store your credit card or other sensitive payment information on our servers. This data is handled by our payment processor in compliance with industry standards.

1.2. Interaction and Usage Data

Chat and Query Logs: All interactions with our geospatial AI, including your text prompts, geospatial queries, and the resulting outputs, are stored to provide the service, improve the AI's functionality, and for research purposes.

User-Uploaded Data: We collect and process geospatial data, such as shapefiles or imagery, that you upload to the platform for analysis. You retain all rights to the data you upload. We do not use your uploaded data for any purpose other than providing the service to you, unless you explicitly grant us permission.

1.3. Technical Data

Log Data: Our servers automatically record information, including your IP address, browser type, device information, and timestamps, to help us analyze usage, debug issues, and ensure security.

Cookies and Tracking: We use cookies and similar technologies to authenticate your session, maintain user preferences, and collect anonymous usage data for analytics. This includes:

• Essential Cookies: Required for basic site functionality, security, and user authentication
• Analytics Cookies: Google Analytics cookies (ga, gid, _gat) that help us understand how visitors interact with our website by collecting and reporting information anonymously

You can manage your cookie preferences through our cookie consent banner or your browser settings. Analytics cookies are only set with your explicit consent.

1.4. Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to analyze website usage and improve our services. Google Analytics uses cookies to collect information about your use of our website, including:

• Pages visited and time spent on each page
• Geographic location (country/region level)
• Browser and device information
• Referring websites and search terms

This information is transmitted to and stored by Google on servers in the United States and other countries. Google may also use this data for its own advertising purposes. We have enabled IP anonymization in Google Analytics to enhance privacy protection.

You can opt-out of Google Analytics by:

• Using our cookie consent banner to disable analytics cookies
• Installing the Google Analytics Opt-out Browser Add-on
• Adjusting your browser settings to block cookies

For more information about Google Analytics and privacy, visit: https://policies.google.com/privacy

2. How We Use Your Information

We use your information for the following purposes:

• To authenticate users, provide access to your account, and manage your subscription.
• To provide and improve the App's services, including processing your geospatial queries and delivering accurate results.
• To analyze usage patterns and improve the performance, accuracy, and functionality of our geospatial AI and platform.
• To secure the App, prevent misuse, and comply with our legal obligations.
• To communicate with you about your account, service updates, and to respond to your support requests.

3. Data Storage and Security

We implement reasonable and appropriate security measures to protect your information:

Encryption: Passwords are hashed using industry-standard encryption algorithms. Data in transit and at rest may also be encrypted.

Access Control: Access to sensitive data is restricted to authorized personnel only.

Regular Audits: We regularly audit our systems for vulnerabilities and apply necessary updates.

Disclaimer: No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

4. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your information with the following parties:

Service Providers: Trusted third parties who assist us in operating our infrastructure, such as cloud hosting providers (e.g., Google Cloud), analytics services (Google Analytics), and payment processors (Stripe). These providers are bound by strict confidentiality agreements.

Legal Authorities: If required by law, court order, or if necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access and Correction: The right to access and correct inaccurate or incomplete data.
• Deletion: The right to request the deletion of your personal data.
• Restriction of Processing: The right to object to or restrict certain types of processing.
• Data Portability: The right to receive your data in a structured, commonly used format.
• Withdrawal of Consent: The right to withdraw your consent to data processing at any time.

To exercise any of these rights, please contact us at the email address provided below.

6. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Children's Privacy

Our App is not intended for children under the age of 18. We do not knowingly collect personal information from individuals under this age.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. Your continued use of the App after any changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

RedCastle Resources

Email: [email protected]